Knowledge base Infrastructure
FAQ
When can I contact Customer Deliveries?
On weekdays between 08.00 and 17.00.
Where can I find documentation of your products?
All documents such as DoP statements and certificates can be found on our Service page.
Is your production KOMO certified?
Many of our own materials are KOMO certified. View the certificates here.
Can I order materials from you as an individual?
No, we only supply contractors and our dealer network.
Where can I find processing advice?
Find information on processing in our Knowledge Base.
Where can I find product and atmospheric photos?
You can find images in our online image bank. Can’t find what you’re looking for? Please contact marketing@mbi.nl.
What surcharges does MBI apply?
New legislation concerning the lorry charge has been in force in the Netherlands since Wednesday 1 July 2026. This scheme entails additional costs for transport operations within our sector. In addition, the costs of fuel, energy, raw materials and transport remain as high as ever. We are therefore obliged to apply a kilometre charge surcharge and an adjusted fuel and energy surcharge. Please email info@mbi.nl for details of all price changes.