Disclaimer and privacy

Disclaimer

MBI B.V. (Chamber of Commerce: 16040552), hereinafter referred to as MBI, hereby grants you access to www.mbi.nl (“the website”) and publishes here texts, images and other materials for information purposes. MBI thereby reserves the right to modify the content or remove parts at any time without having to inform you about this. The information on the website is intended as non-binding and not as a concrete offer to conclude an agreement.

Royalty

All intellectual property rights concerning these materials belong to MBI. Copying, distribution and any other use of these materials is not permitted without written permission from MBI, except and only to the extent provided otherwise in regulations of mandatory law (such as the right to quote), unless specified otherwise for specific materials.

 

Brand rights

MBI B.V. is owner of various brands, like Aquaferm®, GeoCeramica®, GeoSteen®, GeoProArte®, GeoRetron®, MBI, Stabikorn®, Triagres® and Twentygres®. Terms and conditions apply to the use of all brands owned by MBI at any given time and serve as an instruction to our dealers to ensure consistent use of our brands.

Headquarters

MBI B.V.
Kennedylaan 16, 5466 AA Veghel, The Netherlands
PO Box 259, 5460 AG Veghel, The Netherlands
Tel. +31 413 349 400 Fax +31 413 349 490
General: info@mbi.nl
Chamber of Commerce: 16040552
VAT number: NL005302110B02

Privacy declaration

MBI B.V. respects the privacy of all users of its website. With this privacy statement MBI B.V. shows how she handles personal data that comes in via the website. MBI B.V. maintains data about the use of the website and the responses that are received via the website. This makes it possible to further develop and improve the website. MBI B.V. does not sell personal data to third parties and only makes them available to third parties with the consent of the person(s) concerned, if this is necessary to meet the request or request of the person(s) concerned.

Website

MBI B.V. uses the information that comes in via the website to be able to serve its customers/buyers and/or to recruit candidates for vacancies or internships within their own company.

  • MBI B.V. can use the e-mail address of website users who ask for information to inform them about product news and promotions. Visitors who do not appreciate this can unsubscribe via the e-mail or by sending a message to marketing@mbi.nl.
  • MBI B.V. ensures that visitors are as secure as possible with the website, through strong encryption and secure configuration (SSL/HTTPS service).
  • From visitors who visit MBI B.V.’s website. place an order or express their interest in a vacancy, the data will be saved within specified retention periods.
  • MBI B.V. reserves te right not to publish contributions that do not meet its site conditions.

Personal data

MBI B.V. treats personal information confidentially and carefully. MBI B.V. adheres to the applicable laws and regulations regarding the protection of personal data. MBI B.V. limits the processing of personal data to the data that are necessary for good business practice. With entering into an agreement with MBI B.V. the data subject agrees to the processing of the personal data necessary for the implementation of the agreement. MBI B.V. processes orders for smooth processing through the following personal data: name, telephone number, e-mail address and/or home address.

Processing purposes

MBI B.V. ensures that personal data are processed in accordance with the law and in a proper and careful manner. The personal data that customers and (potential) customers or candidates for vacancies or internships within the company via the website to MBI B.V. with the aim of:

  • be able to answer the information or customer question quickly;
  • handle a complaint in time;
  • enable customers/buyers to place order via the website;
  • to be able to check this data for completeness and accuracy;
  • allow customers to acces the web portal;
  • periodically prove company or product information to customers/buyers;
  • send newsletters or flyers;
  • to enable candidates/potential trainees to express the interest via the website to respond promptly to this;
  • collect statistical information about the visit to the website.
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If the details of customers/buyers are provided by MBI B.V. are used for marketing purposes – digital or otherwise – and this use is experienced as undesirable, customers/buyers can request that the data is no longer used for this purpose, by sending a message to marketing@mbi.nl.

Retention period

MBI B.V. stores personal data no longer than is necessary for the (purposes of the) processing and records the retention periods and the criteria for applying these terms. At the end of the retention periods, as indicated below, MBI B.V. removes the personnel data from the relevant data files. MBI B.V. makes this data irreducible to the person concerned, illegible or proceeds to destruction. Data that must be retained for a longer period in order to comply with a legal obligation to retain data will only be removed from the files after this longer term has expired. MBI B.V. enter into a processing agreement with organisations that process data from clients or customers on its behalf.

Security

MBI B.V. treats the agreements with clients and/or customers and the application details provided via the contact form as strictly confidential. Contract and personal data are only processed by persons who are required to maintain confidentiality because of their position. MBI B.V. has taken appropriate organisational and technical measures to protect personal data, both physically and digitally. These measures are aimed at combating abuse, loss, unauthorised access and other undesirable actions with personal data. MBI B.V. secures its IT systems and programs to prevent unauthorised persons from gaining access to personal data within or outside the organisation.

 

Categories of personal dataRetention periodExplanation
Personal data via contact form:
Informative question
Maximum 1 monthUnless contact results in a customer relationship
 
Personal data via contact form:
Complaint
Until the complaint has been settled    Unless complaint results in legal dispute
 
Application data via contact formNot longer than 4 weeks after the end of the procedure or the end of employment    Unless the applicant gives permission for a longer retention period, up to 2 years after the end of the procedure
Log files from websitesMaximum 6 months    Based on enforcement by the Dutch Data Protection Authority 
Subscribe to newsletter Until after termination of registration     
Telephone contactMaximum 6 months    Unless contact results in a customer relationship
Purchase and sales administration7 years    Based on Article 52 of the Government Taxes Act
Debtor and creditor administration    7 years    Based on Article 52 of the Government Taxes Act
E-mails that relate to business operations    7 years    Based on Article 52 of the Government Taxes Act

Rights of data subjects

Clients, customers and other visitors to the website have the right to take cognisance of their own personal data, which is provided and processed by MBI B.V. They can request this by sending us an e-mail. When processing this request, identification will be requested on the basis of identification. In addition, clients, customers and other visitors to the website can at any time send a request to marketing@mbi.nl to supplement, correct, delete or protect personal data. A request for destruction or modification of the data is granted if:

  • The data is factually incorrect;
  • The data for the purpose of data processing are incomplete;
  • The information is not relevant;
  • The data conflicts with a legal regulation.

When a request for destruction is granted, MBI B.V. destroys the data within three months of this request, unless it is reasonably plausible that the storage is important for someone other than the person concerned and to the extent that storage is required on the basis of a legal provision.

Cookies

MBI B.V. improves the technical functioning and ease of use of its website through technical and functional cookies. A cookie is a small (text) file that is sent along with pages of the website and is stored by the browser on the hard drive of the website user’s computer.

Cookies ensure that the website works properly. In addition, MBI B.V. captures with the use of cookies the surfing behaviour and preferences of visitors to the website.

This website uses different types of cookies. The law allows us to store cookies on the visitor’s device if they are strictly necessary for the use of the site. For all other types of cookies we need permission from the visitor. Some cookies are placed by third party services that appear on our pages.

MBI B.V. enables visitors to reject the use of (non-necessary) cookies. For the removal of cookies, MBI indicates in the disclaimer that they can be removed via the user’s browser.

Limited liability

MBI makes every effort to update and/or supplement the content of the website as often as possible. Despite this care and attention it is possible that content is incomplete and/or incorrect. The materials offered in the website are offered without any form of guarantee or claim to correctness. These materials can change at any time without prior notice from MBI. In particular, all prices on the website are subject to typing and programming errors. No liability is accepted for the consequences of such errors. No agreement is concluded based on such errors. For hyperlinks to websites or services of third parties included on the website, MBI can never accept liability.

By taking security measures, MBI B.V. undertakes to comply as closely as possible with its duty of care with regard to data security (information security).

The website of MBI B.V. may contain references and/or hyperlinks to one or more third-party websites. MBI B.V. is in no way liable for the way in which these third parties deal with privacy legislation. MBI B.V. does not consider itself liable for unexpected damage suffered by those involved, if MBI B.V. is not responsible for the event that caused the damage. The liability of MBI B.V. will never amount to more than what can be paid out by its insurance in the case in question.

Questions, comments or complaints

Questions, comments or complaints about this disclaimer or about the way in which MBI B.V. personal data is registered, used and processed can be directed to avg@mbi.nl.

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